As the COVID-19 pandemic continues to evolve, we remain vigilant in taking the necessary precautions to ensure the safety of our customers, employees, and tradesman. Please note the following updates to our protocols:
- Our model homes are now closed to the general public until further notice. However, we are offering individual guided tours by appointment only. To schedule a one-on-one model home tour, please submit a request to victoria@mastercraftbuildergroup.com. The models are disinfected and sanitized before and after each visit.
- Our onsite sales consultants are happy to provide you with links to virtual tours for available floor plans, and offering live tours via Facetime. Please submit a request to victoria@mastercraftbuildergroup.com for either.
- Writing new contracts, updates to paperwork, and plan reviews can be done via phone, Facetime, email, and Docu-Sign. Please contact your New Home Sales Consultant.
Madeira:Â 904.862.2020
Shearwater:Â 904.447.8380
TrailMark:Â 904.712.4416
Villages of Valencia:Â 904.385.5351
SilverLeaf:Â 904.295.0313
- Warranty and Service requests will be by appointment only through April 3rd. If an emergency occurs, please submit a request to:
Warranty@MasterCraftBuilderGroup.com
If you have any other questions or concerns, please do not hesitate to contact our main office at 904.295.1604 during normal business hours.
