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Category Archives: Customer Service

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MasterCraft Reaches 10-Year Anniversary Milestone

10-Years of Crafting Homes & Building Communities

Choice, Community, Craftsmanship, Customer ServiceBy Mastercraft Builder GroupApril 21, 2021

April 2021 marks another major milestone for MasterCraft –we celebrate 10-years of crafting new homes and building communities in St. Johns County, FL.

Peach and Jay Parrish with kids, Ava, JJ, Bryson, and pup Charlie.

Celebrating 10 Years: Parish Family & MasterCraft Grow Up Together

Craftsmanship, Customer ServiceBy Mastercraft Builder GroupApril 15, 2021

In 2011, the Parrish family purchased one of the first homes built by MasterCraft. Ten years later, the family reflects on that experience. Here’s their story.

Answers to Your New Home Closing Process Questions

Your New Home Closing Process Questions Answered

Customer ServiceBy Mastercraft Builder GroupDecember 7, 2020

Closing on your new home is less stressful when you know what to expect. Here are answers to your questions about our new home closing process.

Higher Standards Means Peace of Mind for New Homebuyers

Higher Standards Means Peace of Mind for New Homebuyers

Customer ServiceBy Mastercraft Builder GroupApril 13, 2020

We continue our mission of Higher Standards by giving new MasterCraft homebuyers peace of mind with a free COVID-19 home disinfection service before move in.

New Home Builder COVID-19 Response Plan Update

COVID-19 Response Plan Update Effective 3/23/2020

Customer ServiceBy Mastercraft Builder GroupMarch 24, 2020

While our commitment to Higher Standards does not change, please note the following changes to our COVID-19 response plan effective March 23, 2020.

New Home Construction Building Process in St. Johns County, FL

What to Expect: Our New Home Building Process

Customer Service, Insurance Restoration Blogs, New Home Construction BlogsBy Mastercraft Builder GroupMay 14, 2019

You can expect a higher standard experience when building a new construction home with MasterCraft Builder Group in St. Johns County, FL. The excitement of starting is so much fun. Here’s what to expect over the next several months.

new-home-incentives-madeira-st-augustine-fl

Get a Custom Pool Package or $30k in Flex Cash*

Customer Service, New Home Construction BlogsBy Mastercraft Builder GroupFebruary 8, 2019

When you buy a new MasterCraft home at Madeira in St. Augustine, you can choose an included custom pool or $30,000 in structural or design center options.

Trailmark St. Augustine New Home Floor Plans

MasterCraft to Open Model Home in TrailMark with a Big Splash Offer

Customer Service, Home News, NewsBy Mastercraft Builder GroupOctober 3, 2018

Be among the first to see our innovative semi-custom floor plans at our model public grand opening at TrailMark. We’ll be making a big splash with our coolest promo.

Meet Jen Pledger, New Home Consultant at Shearwater

Get to Know: Jen Pledger

Customer Service, NewsBy Mastercraft Builder GroupJuly 26, 2018

Jen Pledger is a new home consultant at Shearwater in St. Augustine, FL. Get Jen’s insights on the most important things to know when looking for a new home.

when is the best time for buying a house

You’re Buying a House? When?

Customer Service, Home News, New Home Construction BlogsBy Mastercraft Builder GroupMarch 12, 2018

If you’re new to the world of real estate and this is your first experience buying a house, you may have heard the expression, “location, location, location.” Well, we’d like to add another expression to your real estate vocabulary, “timing, timing, timing.” That’s because when you buy – or sell – a home, timing can…

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